Exercise - Developing a Concept Proposal


Having decided on the organisation you are going to develop a concept proposal for, you need to develop the proposal by writing some text for each of the sections given below. The overall concept proposal should be no more than 1000 words. Depending on your particular proposal some sections may need to be longer than others, but the total word count should not exceed this limit.

Summary

... website that sells ... by the customer. A customer ... to the website to be transformed into ... The customer can then choose to receive the ... immediately for ... or receive the ... by post.

The intended market would be ... enthusiasts and hobbyists who would like a personal ... rather than the  ... The gift market also could be targeted as presents for ... There is a need for this online service due to the present organisations only being able to produce a ... and only corresponding by post.

... would be a profit making company. The main costs would be the outlay of the computer, communications equipment and peripherals. I would expect this equipment to last 3 years before being upgraded. I would be the sole staff member for the company, maintaining the web site and dispatching orders. Only when the business grew would extra staff be hired and additional computer equipment purchased.

The main source of income would be customer orders for ... the customer has ... The price of these would be low, so the profit is small but many orders would be expected.  Bigger profits and fewer orders would be expected for the ... ordered complete with materials.

... fits into the ‘online transaction grid’ as follows:



Business
Customer
Business
Business
2
Business
Business
2
Customer
Customer
Customer
2
Business
Customer
2
Customer

    
·    Business-to-Customer - ... selling product to customers.
·    Business-to-Business - ... ordering stock directly from ... companies.


The product and the market

The product is ... created from ... customer has uploaded to the website. The ... can either be downloaded and printed immediately or mailed to the customer with all the necessary materials ...

ES Test

In terms of product characteristics the ... scores highly. The website lets the customer interact ... how they wish. They choose the ... options ... Only when the customer is happy will they purchase ... Score 8/10.

With regards to familiarisation and confidence, the ... material ... brand names adding confidence of the products quality. The customer can be confident of the ... originality as they ... it personally. Score 7/10.

With regards to consumer attributes, this will vary on the time of year as I imagine more orders around Christmas time, utilising the gift market. The consumers for this product will be experimenters and convenience shoppers. These shoppers will be looking for something unique and cheaper than buying through mail order catalogues. Score 5/10.

That makes a score of 20/30, so I think selling ... online will be successful.


Competition

At present ... is offered by mail order and in some traditional, specialised ... shops, which also mail .... Both of these services do not allow the ... to be altered and only offer a few options for choice, ...

... has the advantage of offering this service at a much lower price because handling costs will be much lower. The website will differ from the mail order and shop service because the customer will be totally involved in the process, ensuring complete satisfaction before purchase.


Richness and reach

Richness is defined as how the information is presented. Such as, the amount, whether customised, its interactivity, reliability, security and how up-to-date it is.

The website ... will add richness to the product ... by enabling the customer to see and alter ... before purchase. After uploading ... a few options the customer will be able to make any necessary changes .... The customer can ensure the ... choose to buy and print ... immediately or select delivery with materials.

With traditional organisations, you need to ... you receive. Alterations to ... require another full purchase.


Reach is defined as how many people will have access to the information.
 
The reach rating of ... would be high as many people can now access the Internet. ... can be uploaded from the customer’s computer and the .. downloaded immediately.

Visitors will be attracted to the website by advertising on search engines and banner advertising .... The existing postal service will be enlisted for items requiring delivery and a delivery charge incurred by the customer.

Other organisations offering ... require the customer to post .. allow 28 days for the delivery and ... imagined.

I conclude that the online delivery of the ... has added richness and reach. The customer is able to ..., adding richness to their design experience. The customer will access the .. facility through the World Wide Web, adding reach, and with excellent, strategic advertising the whole electronic world is reachable.
 

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